1. Information we collect
When you request a consultation, we may collect your name, mobile number, project location, preferred service, home type, budget range, project timeline and any message you choose to provide. We may also receive basic technical information needed to keep the website secure.
2. How we use your information
- To respond to your enquiry and prepare a relevant consultation.
- To arrange calls, site conversations, quotations or design meetings you request.
- To understand which services visitors ask about and improve the website.
- To maintain enquiry records and comply with legal or accounting requirements.
3. WhatsApp and consultation communication
If you tick the consent box, we may contact you by phone or WhatsApp about the enquiry you submitted. The website may open a WhatsApp message addressed to HiVibes Interio LLP at +91 96525 25393. WhatsApp handles messages under its own terms and privacy policy.
We do not add a visitor to marketing broadcasts merely because they visited the website. Future promotional messages require a separate recorded opt-in. You may reply STOP or contact us to opt out.
4. Storage and retention
Enquiry details may be stored in our enquiry or customer-management records for as long as reasonably necessary to respond, manage a project, resolve a dispute or meet legal obligations. Popup form preferences may also be stored locally in your browser to prevent the popup from appearing repeatedly.
5. Your choices
You may ask what contact details we hold, request correction, or ask us to stop non-essential follow-up. Some records may need to be retained where required for an active project, payment, warranty, tax or legal purpose.
6. Contact
HiVibes Interio LLP
Hyderabad, Telangana
+91 96525 25393
WhatsApp consultation
This policy should be read with our Terms & Conditions and Cancellation Policy.